Terms of service

US VisionMed Partners Rewards


Terms & Conditions


The US VisionMed Partners Rewards Site (“USVMP Rewards,” “we,” “us,” or “our”) provides an internal rewards platform where eligible participants may redeem earned credits for approved merchandise and items. By accessing or using this site, you agree to these Terms & Conditions.

This site is powered by Shopify, which provides the secure e-commerce infrastructure supporting our rewards catalog.


Eligibility & Account Use

  • Users must be authorized participants in the USVMP Rewards program.
  • You are responsible for maintaining accurate account information.
  • Credits have no cash value, are non-transferable, and may only be redeemed through this platform.


Rewards, Products & Availability

  • Rewards are offered while supplies last and may change without notice.
  • Product images and colors are displayed as accurately as possible; variations may occur.
  • We reserve the right to limit quantities or discontinue rewards at any time.
  • Credits used for redemption cannot be reinstated once an order is fulfilled, except in cases of error or defect.


Order Accuracy & Modifications

We reserve the right to:

  • Cancel or adjust orders due to inventory issues, errors, or suspected misuse
  • Correct inaccuracies related to reward descriptions or availability

If an order must be changed or canceled, we will notify you using the contact information on file.


Acceptable Use

You agree not to:

  • Misuse the platform or rewards system
  • Attempt to transfer, sell, or exchange rewards or credits
  • Violate any applicable laws or third-party rights
  • Upload malicious code or interfere with site functionality

Violation may result in suspension or termination of access.


Disclaimer & Limitation of Liability

The USVMP Rewards Site is provided “as is” and “as available.”
We do not guarantee uninterrupted access or error-free operation.

To the fullest extent permitted by law, US VisionMed Partners and its partners are not liable for indirect, incidental, or consequential damages related to the use of this site or redeemed items.


Termination

We may suspend or terminate access to the rewards platform if misuse or violation of these terms is suspected.


Governing Law

These Terms are governed by the laws of the United States.


Contact

Questions about these Terms may be directed to:
usvmprewards@gmail.com


Privacy Policy


This Privacy Policy explains how USVMP Rewards collects, uses, and protects personal information when you use the rewards platform.


Information We Collect

We may collect:

  • Account information: name, email, shipping details
  • Order data: redeemed items and fulfillment details
  • Device data: browser type, IP address, cookies, and site interactions

This information is used solely to operate the rewards platform, fulfill redemptions, prevent fraud, and improve user experience.


Sharing Information

We share data only with trusted service providers (such as Shopify and fulfillment partners) to operate the platform or comply with legal obligations.

We do not sell personal information.


Cookies & Analytics

We use cookies to:

  • Enable site functionality
  • Maintain login sessions
  • Analyze platform usage

You may manage cookies through your browser settings, though disabling cookies may limit functionality.


Your Rights

Depending on your location, you may request access, correction, or deletion of your personal data.
Requests can be submitted using the contact information below.


Data Retention

Personal information is retained only as long as necessary for program administration or legal compliance.


Policy Updates

We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of changes.


Contact

For privacy-related questions:
usvmprewards@gmail.com


Refund & Return Policy


Because this is a rewards-based redemption platform, returns are limited and handled on a case-by-case basis.


Damaged or Incorrect Items

If you receive:

  • A defective item
  • A damaged item
  • An incorrect reward

Please contact us within 30 days of delivery. We will replace the item or reissue credits if appropriate.


Non-Returnable Items

The following are not eligible for return:

  • Personalized or custom items
  • Items redeemed correctly and delivered as described


Refunds & Credit Reinstatement

  • Approved issues may result in replacement or credit reinstatement
  • Credits are not redeemable for cash
  • Processing times vary based on fulfillment status


Contact

For return or fulfillment issues:
usvmprewards@gmail.com